Basic Principles of Constructive Feedback 

With Paula Mathews of HR Compliance 101

Not many people like confrontation.  However, if you don’t tell your employees when & why they aren’t meeting your expectations, they won’t change their behavior and you’ll remain an unhappy employer. Taking corrective action and educating your employees about how to meet your expectations can have only good results.  They will either correct their behavior or they should be walked down your disciplinary path.

During this workshop, we’ll discuss ways to deliver feedback in an appropriate manner and build respectful workplaces.  This discussion will include when feedback is needed, who delivers the feedback, and when & how it should be delivered. You’ll leave this workshop with a six-step method for delivery.

Paula Mathews has been a strategic partner with companies since 2001, helping them create the company culture they have always wanted, comply with State, Federal, and OSHA regulations, and create a stable foundation for growth with defined policies, procedures and handbooks.  She brings over 30 years of experience to companies in the construction, retail, funeral, software development, manufacturing, food, and financial industries; she also provides a quarterly newsletter to her business partners.  Currently on the Peterborough Chamber of Commerce Board of Directors, she has volunteered for Hannah Grimes since 2010.