Business Before Hours Event November 20, 2009

Grab your share of the 2010 Olympic Gold! SuperHost College Training Featured at Business Before Hours - Chamber offers $10,000 in Scholarships to Businesses

Sponsored by: ServPro of Smokey Point / Marysville

http://servpro.com/

Friday, November 20, 2009
7:00am - 9:00 am Tulalip Casino - Canoes Cabaret Room
10200 Quil Ceda Blvd, Tulalip WA 98271
RSVP - $23 or Non-Registered At the Door $28

Networking Prize Drawings Good Food Great People

Join us at our November 20Business Before Hours as we return to our normal networking & educational program format and learn why SuperHost training is a great boost to your business - before and well after the 2010 Olympics. You will also find out how you can take advantage of it with a scholarship provided by The Greater Marysville Tulalip Chamber of Commerce and the City of Marysville.

SuperHost Fundamentals is an internationally recognized customer service tool training tool that has been used by more than 800,000 employees for over 20 years. This 1 day, 8 hour course provides proven front-line customer service training for tourism, retail and service industry organizations that will improve your bottom line. John Bonner of Everett Community College will present an overview on how this program will be an advantage to your business.

Benefits include:

Increasing repeat sales by building customer loyalty
Employees who can skillfully resolve customer complaints
Heighten employee pride, responsibility and teamwork
Improve employee satisfaction and retention
Improve your resume and employability

The Greater Marysville Tulalip Chamber of Commerce is proud to offer a unique opportunity for area businesses to prepare for the upcoming 2010 Olympic tourists and beyond. To promote world-class customer service skills and further the economic success of our communities, fully paid scholarships are now available for business owners or a key employee to attend SuperHost training at Everett Community College.

The Chamber's ability to offer 100 scholarships is made possible through its' recent Hotel / Motel grant award from the City of Marysville, which will help ensure that tourists receive a superb customer service experience as they travel through our communities. In order to provide this training to as many businesses as possible, only one scholarship per organization will be available on a first come, first serve basis, so don't delay in reserving your spot. The training will prepare your business for Olympic 2010 travelers and successful participants will receive Olympic pins and certification signaling your organization's training and expertise.

"This is a unique and outstanding opportunity to capture initial tourism revenue and showcase the Marysville Tulalip area as a destination in itself, and increase customer service skills throughout our community for years to come." explains Caldie Rogers, Chamber President / CEO.

Business Before Hours takes place at the Tulalip Casino, located at 10200 Quil Ceda Blvd. Doors open at 7:00am with breakfast served at 7:15 and our program starts at 7:30. Please RSVP with The Greater Marysville Tulalip Chamber of Commerce at 360-659-7700 or by e-mail to BillW@marysvilletulalipchamber.com. The cost is $23.00 for pre-registered guests and $28.00 at the door.

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Business Before Hours Event November 20, 2009