When

Wednesday, January 15, 2020 at 8:00 AM EST
-to-
Wednesday, March 25, 2020 at 5:00 PM EDT

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Where

John G. Russell Leadership Center

120 Front Ave. SW
Grand Rapids, MI 48504

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Contact

Eric Budd
Institute for Quality and Innovation
248-505-0563
eric@qualityandinnovation.org

2020 Winter IQI Academy for Quality Management Fundamentals

IQI Academy classes are from 8:30 AM- 4:30 PM Jan 15 Introduction to SoPK, Theory of Knowledge Jan 29 Voice of the Customer Feb 12 Appreciation for a System Feb 26 Understanding Variation, Measurement March 11 Psychology March 25 Transformation, Capstone presentations

Registration is closed.