Intermediate Salesforce.com 

This program is for experienced Salesforce.com users or graduates of the Professional Development Collaborative’s Introduction to Salesforce.com course.

WHEN: Tuesday, April 14, 2015, 9:00AM – 4:00PM

WHERE:  
                   ETR Career Center Framingham, MA,
                   1671 Worcester Rd.
                   Framingham, MA 01701
In the Framingham Office Pk, Rt. 9 westbound, just west of Route 9 and the Mass Turnpike.

The workshop is in the Workshop Room 1 in the Basement.

Cost: $104.00  ($97.00 + $7.00 materials fee)
Early Bird rate until April 7: $94.00

Learn the skills to help you ultimately become an indispensable IT resource - no technical or coding background required. During this course, we will uncover the basics of Salesforce.com administration through hands-on-learning. This course is recommended to anyone interested in starting down the path to become a Salesforce Administrator, or for anyone looking to support an upcoming or existing deployment in the form of setting up, configuring, or maintaining an instance of Salesforce. While Salesforce does offer a week-long Admin Essentials course to cover ALL administrative topics, this course will be a high-level introduction to administration.

Who Would Benefit: Anyone comfortable working with new technologies who would like to begin to explore the path to become a Certified Salesforce Administrator, or anyone looking to enhance  his or her existing IT skill set.

In this workshop, you will: 

• Understand the general Salesforce data model and how to navigate the Salesforce application
• Learn how to configure general organization settings which are key to maximizing usage
• Learn the basics of creating & managing users and how to manage general user permissions
• Learn the basics of Salesforce.com configuration with respect to creating new objects, tabs, fields, and validation rules
• Learn how to setup and test workflow automation    

Presenter:  Jill Harkness is a certified Salesforce Administrator, Developer, and Sales Consultant currently thriving as an independent contractor where she supports multiple clients with ongoing system optimization, process refinement, and advanced support. Prior to starting her LLC, Jill spent the last four years as a senior project manager at a boutique technology and operations consultancy in Portsmouth, NH. Jill has managed over 30 Salesforce.com implementation and optimization projects and overseen a number of global deployments leveraging both agile and waterfall project management methodologies. In addition, Jill trains executives, end users, and system administrators on best practices.

Register online and reserve your seat Now.  Workshop size is limited to 15.  Registration ends 9:00am, April 14, 2015 or when workshop is full.   Note:  Preparation is required before attending the workshop.  Access to Salesforce .com is required.  Information about the required steps will be supplied on your email confirmation of attending the workshop,

If paying by check your check must be received by April 7, 2015.  We are not responsible for lost, delayed, or misdirected mail.  Major credit cards accepted via PayPal. You do NOT need a PayPal account or registration to use PayPal. 

Refunds are subject to a $10 cancellation fee. 

Refunds are provided to workshop participants when they notify the Professional Development Collaborative 24 hours in advance of the workshop. Credit card charges and handling are subtracted from the amount refunded. A credit may also be applied to a future workshop in lieu of a refund. All refund requests should be sent by email to: larry.elle@pdcboston.org.

Refund requests that arrive after the workshop begins are not accepted and no refund will be provided.

Register Now!

The Professional Development Collaborative, Inc. is a non-profit education and training center for professionals in transition who are seeking to grow their skills and utilize their expertise in a professional setting.  Subject matter experts with in-demand skills provide affordable training, while businesses and organizations offer collaborative work opportunities and employment alliances.  The vision of the PDC is to create an organization that grows the skills of highly motivated professionals, and in turn, is an aid to the New England economy. We welcome your help as volunteers, trainers, or employed professionals open to mentoring other professionals.

“Training Today’s Professionals for Tomorrow’s Workplace”