Collision P.R.E.P.: Documenting for Repair Process, Mark Olson - VECO Experts

Documenting for Repair Process and Liability, and Building a Bulletproof File [Mark Olson, VECO Experts] Giving insight to liability, showing how to make a Bulletproof File that includes all necessary documentation and ability to research past repairs. How to improve process and culture over time, while stressing the importance of OEM procedures