Rowan College at Gloucester County Workforce & Professional Development Institute 1492 Tanyard Road Sewell, NJ 08080
What is “Extraordinary service” ….this IS what customers really want!
Extraordinary service is out-of-this-world helpfulness, usefulness, value, teamwork and friendliness. Going beyond is what should be expected!
Did you know that 89% of customers will go elsewhere if they are unhappy AND will NOT tell you why? If 80% of your business is not repeat or referral then join us for the next Greater Woodbury Chamber of Commerce workshop,
Merle is back!
Merle Margolese is the owner of Merle Margolese Presents…, a firm that specializes in customized business training. This includes but is not limited to individual business coaching, seminars, work shops, team building exercises, motivational speaking, key note speaking at corporate events and team motivation. Merle also has multiple CEU classes approved in the state of New Jersey for electrical contractors, fire and burglar alarm installers, locksmiths and public adjusters. Merle has been featured in such publications as The Voice and Insight Magazine. Her first training DVD, A Time Management and Goal Setting Workshop, is now available with additional training DVD’s to soon follow.
Presentation:
What Customers Really Want