Monday February 10, 2020
8:30 am Registration opens;
9:00 am - 4:00 pm Seminar
Tuesday, Feebruary 11, 2020
9:00 am - 4:00 pm Seminar
American Family Insurance Training Building A
Room 2141
6000 American Parkway
Madison WI 53783
Tuesday, February 11, 2020
9:00 am - 4:00 pm Seminar
The Baldrige criteria has evolved over time and with bi-annual changes, may seem onerous and complicated to comprehend. Our seminar facilitator has developed an "easy-to-grasp" approach to understanding and applying the Baldrige criteria for organizational assessment and improvement.
About Steven Hoisington:
Mr. Hoisington co-authored two books “Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results” and “Implementing Strategic Change: Tools to Transform an Organization”.
Currently serving on the University of Wisconsin-Stout Foundation Board of Directors since 2015, Mr. Hoisington is also the past chairman of the board of directors of the Wisconsin Forward Award and a past board member of the Minnesota Council for Quality. He chaired the Juran Medal committee for the American Society for Quality (ASQ) as well as served on the ASQ Medal committee. He served as an examiner and senior examiner for the Malcolm Baldrige National Quality Award for the National Institute of Science and Technology from 1993 to 2011. Mr. Hoisington is also a former appointed Judge of the Malcolm Baldrige National Quality Award. He has assisted with organizational improvement assessments in New Zealand, India, Europe, Mexico, Canada, and other parts of Asia.
About Wisconsin Forward Award and the Wisconsin Center for Performance Excellence
Wisconsin Forward Award is Wisconsin's premier performance excellence recognition program. Modeled after the Baldrige Performance Excellence Program, WFA uses the Baldrige Framework as the basis for assessment, recognition, and feedback reports. The Framework represent the benchmarks for management excellence across the country and around the world. WFA offers entry-level, intermediate and advance application pathways. The WFA Program is administratered by the Wisconsin Center for Performance Excellence. Contact us to learn more.
Registration information and group pricing options
Fees are $550 per member, $650 per non member. For those attending in groups of three or four, apply code GROUP3OR4 to receive a $25 discount per person. For those attending in groups of five or more, apply code 5ORMORE to receive a discount of $50 per person. Fee includes a light breakfast, lunch, breaks, seminar materials, and a copy of the 2019-2020 Criteria, (a $30 value). Space is limited. Contact us if you have questions about membership. We'd love to have your organization join our community of excellence enthusiasts.
Cancellation policy: WFA will refund the registration fee less a $25 administrative fee for any participant who cancels registration by February 1, 2020. No refunds can be extended after that date; however, registrations are fully transferable at any time prior to the seminar date. Registrations accepted through February 5, 2020.