Principles of Excellence: Baldrige 101 & 201 

The need to improve your organization’s performance has perhaps never been greater. This “new normal” we’ve been enjoying the last few years has created a renewed need for improvement and systemic change within all organizations: customers expect more, competent workers are growing scarce, and competition is intensifying. But – with the complexity of organizations – where does one start? How do you know on which processes to focus? And how to do you sustain the improvement over time?

The Wisconsin Center for Performance Excellence is pleased to announce a special — completely updated and improved — two-day workshop series, Principles to Excellence: Baldrige 101 & 201.  The workshop, set for  June 23-24 at the Chippewa Valley Technical College Business Education Center in Eau Claire, will be facilitated by Dawn Garcia, principal and founder of Pursuit of Excellence LLC.

The Baldrige Framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities. If you are interested in becoming a Wisconsin Forward Award Examiner, new Examiners are strongly urged to take Baldrige 101 as a prerequisite.

About Dawn Garcia
Dawn Garcia, Principal of Pursuit of Excellence LLC, an independent business consulting agency that specializes in helping general business and healthcare clients advance on the excellence journey. Dawn has served in nearly all roles
within the state and national Baldrige excellence program over nearly ten years, from applicant, examiner, technical/scorebook editor, team leader, and now, Senior Examiner for the national Baldrige Performance Excellence Program. She is a trusted consultant and ambassador for the Wisconsin Center for Performance Excellence and Wisconsin Forward Award program, and is passionate about the business value realized by her clients through the excellence journey. Dawn has been a repeat presenter at multiple national conferences for the American Society for Quality (ASQ), and the Association for Talent Development (ATD).

Cost for both days is $500 for WCPE members ($825 for non-members).For those attending in groups of three or four, apply code GROUP3OR4 to receive a $25 discount per person.  For those attending in groups of five or more, apply code 5ORMORE to receive a discount of $50 per person. Groups discount is valid only for people registering from the same organization at the same time.  One copy of the Baldrige Framework book ($25 value) is included with each registrations, as are workshop materials and meals.