Bring Out the Best in Conversation

How often do short conversations seem like a waste of time? We make 'small talk' or we swap information but we often miss the potential of making a real connection. Whether you're talking on the phone or in person, this one day course will use NLP (neurolingustic programming) to show you how to bring out the best possible results in every conversation.

You'll develop three tools and one strategy to make the most of every opportunity to connect and influence. Learn to:

• reflect the other person's words and feelings so that they know they have your full attention
• reframe to open up new possibilities
• draw out the strengths and resources to bring the best into the conversation

We are at our best when we connect with the best in others. Human beings thrive by building on each other's strengths, experiences and perspectives. You will be surprised how easy it is to turn your conversations into energy-boosters that make a real difference.

Parking and Other Information

Parking is available on the streets around the venue.If traveling by bus, check the Route 6 schedule  or use the OC Transpo Travel Planner.

Doors will open at 9:30 am for coffee and conversation. Please be seated and ready to start by 10:00 am. Lunch will not be provided: we'll take a 1-hour break at 1:00  and you can visit one of the many restaurants in the area. We have also booked the building kitchen, so feel welcome to bring a lunch and eat in. We'll have coffee, tea and snacks available throughout the day, although we ask that you not bring food or drink into the main meeting area.