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Customer Service Academy:

August 12, 2016

from 9 a.m. to 4 p.m.

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Where

Dolphin Bay Resort & Spa

2727 Shell Beach Road, Shell Beach CA 93449


Contact

Jean Steel
Happy People Win
805-931-0932
jean@jeansteel.com

 

Join the Customer Service Academy!

Are your customers lasting? . . . or leaving?

We all talk a lot about customer service; we know it is the most important 
element of creating a successful, thriving business. Your reputation is 
based on your service quality, yet often times we are just paying lip 
service. Knowing it and actually doing something to improve it are two 
different things. You know keeping current customers is cheaper than 
recruiting new customers. 

  • Do you know that word of mouth is the best way to build your business? 
  • That people form a first impression within seven seconds? 
  • That your customers don’t care what you know, until they know you care? 
  • That customers are willing to drive further and pay more for better customer service?

But, where to start? We will help you!

Join us for a fun-filled day (yes, you read that right!) and leave with tools 
to help your business grow from good to GREAT!

Lunch, certificate of completion, a copy of Jean's "Need Change?" book, and handouts are included. Click above to register now!