Supervisor's Conference

Manchester, NH     October 17,2017

To Register for Portland, ME on September 29, 2017  click here. 

This one-day conference teaches people the knowledge and skills that will enhance their effectiveness as supervisors.

Tuesday, October 17, 2017

9 a.m. – 3:45 p.m. (check-in, 8:30 a.m.)

Southern New Hampshire University Campus, Hospitality Center

2500 North River Road, Manchester, NH 03106

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Registration Information

• Early Bird Registration: $230 (through September 21)
• Regular Registration: $270 if registered after September 21)
• Lunch Included
• Download & Print the Conference Brochure 
• Parking is availale only in Lot 26-CV.  Dowload & Print SNHU campus map.

Register Now! 

Agenda

This one-day conference is designed for individuals who wish to gain knowledge and skills that will enhance their effectiveness as supervisors.

8:30 – 9:00 a.m. Registration & Coffee 

9:00 – 9:10 a.m. Conference Welcome

 Session 1

9:10 -10:30 a.m.

Proactively Managing Conflict

Conflict is not inherently negative and is rarely about the real issue.  Rather, it’s about how it's handled.  Though unsettling, when responded to constructively and respectfully, conflicts encourage creative communication, lead to unity, increase productivity, and facilitate positive change. This session looks at the dynamics of miscommunication and conflict and suggests a creative resolution process that acknowledges emotional and power issues, encourages the sharing of individual points of view, and works cooperatively toward solutions.

Presenter: Gerri King, PhD

10:30 – 10:45 a.m. Break

 Session 2

 

10:45 a.m. – Noon

Coaching and Motivating Others to Achieve Goals

When employees are included in the goal setting process, they are committed to reaching them. Though supervisors certainly play a role, motivation ultimately comes from within and blossoms in a welcoming setting.  This session will address how coaching focuses on helping a person learn while encouraging her or him to continue growing.  The purpose is to increase effectiveness, broaden thinking, identify strengths and development needs, and set and achieve challenging goals. The coaching environment is supportive, not judgmental, and encouraging, not definitive.  It’s based on an interactive model that encourages exploration and offers strong choices. 

Presenter: Gerri King, PhD

 

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Lunch

Noon – 12:45 p.m.       Buffet Lunch

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Session 3

12:45 p.m. – 2:15 p.m.

Understanding Work Styles 

Do you ever wonder why some people are so stuck on numbers or budgets? Conversely, are you ever frustrated because people don't take their budgets seriously? Are you confused when people value rules and regulations over individual needs? Or are you concerned that others don't understand the seriousness of the business we are in? Using a skill assessment, you will identify your interpersonal strengths and preferred behavioral style. You'll also examine these questions as well as how different work styles affect motivation, communication and behavior. As a result, you'll have an increased understanding and ability to work with people with different styles, and be better able to reduce conflict and improve communication.

Presenter: Lynne M. Richards, MBA

2:15 p.m. – 2:30 p.m.        Break

 Session 4

2:30 p.m. – 3:45 p.m.

Fostering Accountability

“It’s not my job,” “Tell me what to do,” “If only we had the resources.” Finger pointing, excuses and dodging accountability are individual and organizational behaviors that are a recipe for missed goals, unsatisfactory results and poor performance. Learn how you can rise above the “blame game” and foster a culture of accountability. In this session you will learn how to detect the symptoms of victim mentality and the ‘responsibility-avoiding syndrome;’ discuss benefits and barriers of personal responsibility; and be able to identify four key action steps for increasing individual and organizational accountability.

Presenter: Lynne M. Richards, MBA

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About the Presenters

Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, governmental agencies, and educational and healthcare institutions.

She works throughout the U.S., Asia, and Canada with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Enhancing Teams. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri also has a new book out, available on Amazon.com, called “The ‘DUH’ Book of Management and Supervision–Dispelling Common Leadership Myths”. For more information, please see her website at: http://www.gerriking.com.

 

Lynne M. Richards, MBA, is a noted and respected trainer, facilitator, and coach.

She is a past president of Maine ATD and a member of the National Speaker’s Association. As a former Department Head Director and manager combined with her 25 years of experience, she brings a wealth of hands-on, real world experience to her workshops and presentations. Her unique blend of humor, energy and practical approach, makes her an invaluable resource for organizations and individuals interested in expanding their skills ‘toolkit’ and enhancing performance. For more information, please see her website at http://www.lynnerichards.com

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Fees and Refund Policies

Take advantage of the Early Bird Discount!

The cost of the conference is $230 if registered by September 21, and $270 after September 21.

Refunds, less a $25 processing fee, will be given if written cancellation is received at least 10 business days prior to the conference.

What Cost Includes:

The conference fee includes all materials and handouts, coffee, lunch, breaks and parking. Parking is available in Lot 26-CV on the SNHU campus.

Download the Conference Brochure

Register Now! 

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For More Information

Phone: Call (207) 772-3711

Email: lynne@lynnerichards.com

© 2017 Lynne Richards