Baldrige Excellence Framework -Your Guide to Performance Improvement 

The best book EVER to manage and improve your organization. The Baldrige Excellence Framework “empowers your organization to reach its goals, improve results, and become more competitive.” Its seven Criteria categories have questions that answer How are we doing? What/where are the areas of needed improvement? What else should we be doing? This workshop will help you better understand how to use the Framework and Critiera – it is recommended for organizations planning to conduct a Self-Assessment and required for all Examiners participing in the 2015 NM Performance Excellence Awards program.   

 

"I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results." - Jim Collins, Author of Great by Choice; Good to Great; Why Some Companies Make the Leap Others Don't; Built To Last

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