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When

Thursday September 12, 2013 from 12:00 PM to 1:00 PM EDT
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Contact

Bryn Luttinger, UpperEdge, LLC                            (617) 446-3886 
Michelle Wilkinson, Spinnaker Support            (720) 457-5442

 

Hidden Truths About Software Support 

With the high cost of software support and maintenance, it is important to understand that there are options beyond software vendor models. UpperEdge’s CEO, David Blake, will share his insights on third-party support as one of your options. 

Gartner reports that 80% of IT operating budgets is allocated to ongoing operations and maintenance while 20% is allocated to new IT initiatives- an IT allocation model that needs to be flipped on its head.

In this presentation, you will learn about:  

  • The state of the software support industry
  • What analysts are saying about third-party options
  • How much organizations are saving by moving to third-party support

Please join us for this free webinar where will you have the chance to engage and ask questions.