Supervisory Success Spring 2018

Presented by Debrah Jeffries, Laurie Grenya, and Paul Hutter

March 6, 13, 20
April 3, 10, 17, 24
May 1
8:30 am - 12:30 pm

Cost To Attend All Eight Sessions:
  $650 Per Person / $550 Advantage Plan Members

A highly interactive series covering the employment life-cycle and soft skills.  This is the ideal class for new supervisor or existing supervisors with no formal training.  Existing Supervisor with 5 or more years are encouraged to attend the Advanced Supervision, three part series.

Each attendee will participate in a DiSC Assessment which will serve as a foundation to the program.  This program covers the following.

• Understanding the role and responsibilities of a supervisor.
• Setting the stage from day one and managing employee perception.
• Effective role modeling.
• Hiring and retaining the right employees.
• How to interview - what questions to ask & not ask.
• Orientation vs. onboarding.
• Improving your Communication and how to communicate more clear and concisely.
• Understanding the barriers that result in conflict and learn conflict resolution techniques.
• Establishing a employee/supervisor partnership and understanding what motivates employees.
• The value of performance management and using coaching to get the performance you need and how to provide feedback.
• Legal responsibilities, hazards, new laws, discrimination, harassment, family leave, reasonable suspicion, and more.
• Getting the most out of team building and connecting the dots for the BIG picture.

Registration Information

• Seating is limited, and registration is on a “first come, first served” basis.
• Payment for registration must be received one week before the scheduled program date.
• Cancellations also must be received one week before the program date to receive a full refund.
• There are no refunds for “no-shows.”
• If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.