Resolving Conflict the Right Way! Interpreting and Maneuvering Difficult Conversations

Interpreting and maneuvering difficult conversations. The session includes: 1. Manage challenging and tough conversations 2. Understand body language and situations 3. Timing and approach 4. Offer your best solution 5. Techniques for approaching your boss 6. Challenging co-workers 7. Activities, exercises, role playing and other methods