The Importance of Business Professionalism Series:

Creating a Professional Environment

The importance of business professionalism has never been more vital for today’s employee.  Employee morale and productivity are directly influenced by the workplace atmosphere.  Businesses that stress the importance of professionalism show a higher degree of customer satisfaction and respect than companies that do not emphasize professional behavior. This one-hour workshop on business professionalism covers: 

• Office Professionalism
• Office Civility
• Office Meetings
• Customer Service
• Customer Complaints

Date:  Tuesday, March 5

Time:  3:30-4:30 p.m.

Place:  Childhood Services Building, Mildred b. Vance Room

Instructor: Linda Lou Moore

Cost: $25

Note:  This activity is a non-academic, non-degree seeking workshop offered as a community outreach initiative and is not affiliated with the university’s degree credit programs.