Presents its December Webinar:
"What Gets Measured Gets Managed: Tracking Results in Private Duty Home Care"
December 19, 2013
4:00 pm Eastern
With Stephen Tweed
You’ve heard him say it a million times: “What gets measured gets managed, what gets rewarded gets repeated.”
In this interactive live web conference, Stephen Tweed will discuss in detail the Critical Measures of Success for a high performance home care company. He will give you a list of nine key numbers that you absolutely must track every month. He’ll show you how to set up your customized Private Duty Scorecard, and measure your progress every month.
Stephen will also demonstrate a series of other home care tracking tools, including the monthly sales tracking tool, the sales and marketing scorecard, and the inquiry log. These are tools that will help you get a much clearer picture of how your business is doing compared to the industry, and what you can do to take your company to the next level.
Objectives: As a result of participating in this live web conference, you will be able to:
1. Describe the value of tracking the performance of your home care business
2. Demonstrate which tools to use in tracking your business
3. Apply the data from your tracking to make key decisions about growing your business
About your Presenter: Stephen Tweed, CSP, has spent the last 25 years working with home care companies that want to grow and with home care leaders who want to get ready for the future. He is currently Chairman and CEO of Leading Home Care …a Tweed Jeffries company. He regularly conducts industry surveys and research to identify the best practices in business strategy, sales & marketing, and leadership for home health care, hospice, and private duty home care. Stephen is the author of Strategic Focus: A Gameplan for Developing Competitive Advantage, and six other books written especially for home care and hospice. Stephen is the Founder of The Academy for Private Duty Home Care™, and Publisher of Private Duty Today, the leading electronic newsletter for owners, administrators, and CEOs of private pay, non-medical home care companies.