When

Thursday, September 28, 2017 from 7:30 AM to 9:00 AM EDT
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Where

Holiday Inn 
1127 Iyannough Road
Hyannis, MA 02601
 

 
Driving Directions 

Contact

Mary Tripp 
Cape Cod Human Resources Association 
508-247-2226 
cchra1@gmail.com 

 

Meeting sponsored by:

The Center for Corporate and Professional Education at Cape Cod Community College

 

 

 

Cultural Competency/Awareness Training 

Presented by: 

Layla D'EmiliaPresident
Indigo Consulting, Compliance, and Training, LLC

Layla@Icctllc.com
www.icctllc.com

Cultural Competency/Awareness Training The training provides an introduction to Cultural Competency/Awareness and results in an ability to understand, communicate with, and effectively interact with people across cultures, and work with varying cultural beliefs.

I. Introduction and Opening
a. Learning Objectives overview
b. Ground Rules
c. Video “Where are you from?”
d. Statistics

II. Bennett Model of Cultural Competence

III. Developing Cultural Competence and Awareness 
a. Why Cultural Competency Matters
b. Developing Cultural Intelligence
c. Benefits of Increasing Your Cultural Intelligence

i. Drive
1. Improve Your Drive
2. Drive Questions to consider

ii. Knowledge
1. Improve Your Knowledge
2. Knowledge Question to consider

iii. Strategy
1. Improve Your Strategies
2. Strategy questions to consider

iv. Action
1. Improve Your Actions

d. An example – Time Orientation / clock time vs. event time

IV. Cultural Intelligence for life

V. Questions and closing