Mary Tripp
Cape Cod Human Resources Association
508-247-2226
cchra1@gmail.com
Meeting sponsored by:
The Center for Corporate and Professional Education at Cape Cod Community College
Presented by:
Layla D'Emilia, President
Indigo Consulting, Compliance, and Training, LLC
Cultural Competency/Awareness Training The training provides an introduction to Cultural Competency/Awareness and results in an ability to understand, communicate with, and effectively interact with people across cultures, and work with varying cultural beliefs.
I. Introduction and Opening
a. Learning Objectives overview
b. Ground Rules
c. Video “Where are you from?”
d. Statistics
II. Bennett Model of Cultural Competence
III. Developing Cultural Competence and Awareness
a. Why Cultural Competency Matters
b. Developing Cultural Intelligence
c. Benefits of Increasing Your Cultural Intelligence
i. Drive
1. Improve Your Drive
2. Drive Questions to consider
ii. Knowledge
1. Improve Your Knowledge
2. Knowledge Question to consider
iii. Strategy
1. Improve Your Strategies
2. Strategy questions to consider
iv. Action
1. Improve Your Actions
d. An example – Time Orientation / clock time vs. event time
IV. Cultural Intelligence for life
V. Questions and closing