Manually creating service maps can make you feel like you are losing the battle against time—your maps are obsolete before you even have the chance to finish them. This leaves you with high maintenance costs and a spreadsheet that doesn’t navigate you anywhere near the root cause of outages. Once you understand the high-level concepts of ITSM + ITOM, you can take the first step to outsmart service outages by automatically creating and updating service maps.
Join ServiceNow ITOM Specialists and InSource customer peers to learn how you can:
In addition to our ITOM discussion, we’ll be also be showing the 2017 NFL Draft as it’s happening just blocks away on the Ben Franklin Parkway. You won’t want to miss out on this experience.
Space is limited, RSVP today!