Immersion Experience: Customer Relationship Management for the Entrepreneur (A How to Guide)

Have you wondered how to get more revenue from your sales process? Are you looking for a way to be more mobile and to look like a bigger company than you are?

Learn how to use Customer Relationship Management (CRM) to acquire and retain customers through repetitive sales and marketing activities. Understand how to send marketing information to prospects over longer periods of time to nurture them to become customers. Learn how a CRM system can prioritize e-mail contacts, telephone calls, and face-to-face visits and help you achieve greater revenue growth. 

*This is a hands-on workshop and attendees are encouraged to bring their devices to get the most out of the session.

Who should attend?
Business owners, CEOs, personnel responsible for the organization's sales process.

This workshop is presented by Eddie Bader, Bryan Iinuma, Eric Klauss and Manish Bhardia.

Eddie Bader of Company Built started his technology career at the Disneyland Resort working on their SAP. He currently works with many different industries including nonprofits, healthcare providers, and department of defense contractors. Eddie is client-focused and works to develop solution-based IT recommendations that meet a client's needs. 

Brian Iinuma has over 25 years' I/T experience in Enterprise Resource Planning (ERP), payment processing, and direct marketing. He is the President and co-founder of Strategic Systems Group, Inc. (SSG), a provider of I/T services to small and mid-sized manufacturing and distribution companies. 

Eric Klauss has over 25 years experience selling, consulting and recommending Technology solutions as a customer, consultant and salesperson in the industry. Today he provides his expertise to PartnerSource Solutions customers, where he is a Partner. Eric also currently serves President of the Southern California chapter of International Association of Microsoft Channel Partners. 

Manish Bhardia has over 17 years of experience in technical architecture, project management, business process consulting, solutions development and service delivery. He has deployed server architecture for the Port Of Los Angeles, Titan AM, and Hyundai of North America. Manish is a member of the Board for International Association of Microsoft Partners and the Microsoft Community Connection team.