Effective Retailing: Salesmanship, Pricing & Customer Service-July 9, 2019-Zanesville, OH

This is an introductory course which will cover the following topics: What is selling and when does it start? Ask/listen/learn/respond Meet the Need,not the Want Value is in the eye of the beholder When to discount Markup vs Margin What is the true COGS Style of selling depends on the customer True customer service