OCRIMS

Presents 

Communicating In A Crisis

Presented by

Joan Gladstone

President & CEO

Gladstone International

When a crisis hits, is your organization prepared to quickly and effectively deal with the media spotlight?  Are you prepared to harness YOUR media to ensure that your story is told fairly and accurately?

 

Joan Gladstone is a nationally-recognized crisis communications expert, executive media trainer and speaker. Her goal is to guide corporate, education, nonprofit and city leaders to communicate effectively during a crisis and emerge with reputations intact. 

Since founding Gladstone International in 1989, Joan has served diverse clients throughout the West. Her first crisis experience was to manage global media attention of the County of Orange bankruptcy in1994. Since then, she has developed crisis plans and provided crisis counseling related to workplace accidents, labor strikes, foreign-object-in-food crises, gas pipeline ruptures, data breaches, toxic spills, high profile lawsuits, political protests, regulatory agency investigations and more. 

Gladstone International is pre-approved by AIG to provide CrisisResponse services to AIG Excess Casualty clients. Since 2012, Joan has provided 24/7 crisis counseling to more than a dozen AIG clients. 

Over the course of her career, Joan has taught more than 3,500 business, nonprofit and public sector leaders to successfully manage difficult media interviews. She is a noted speaker who has presented more than 500 workshops and keynotes to professional and trade associations.

Joan has received many awards for public relations excellence and service to the Orange County community. In 2007, she received the Public Relations Society of America’s highest honor: induction into the College of Fellows. Acceptance to the College of Fellows is based on lifetime achievement and service to the profession. Fewer than 400 senior practitioners and educators worldwide have achieved this honor in 30 years.