Registration Details: We encourage you to register online or call IAA at 317-816-8900 toregister.
Leasing: the Fabulous Fundamentals
Enhance your closing ratio, improve your phone skills, focus your questions and learn what follow-up processes are the most effective. Register for this course to:
- Master multitasking in the office
- Avoid the ‘interruption’ when the phone rings
- Foster active listening skills to build rapport with your prospective resident
- Target your questions during the phone call to make the tour more successful
- Learn touring secrets that help you acquire the lease
- Overcome objections during the phone call and tour
- Acquire new closing tactics
- Discover follow up techniques that work
About the Instructor: Patti Buss has been in the industry since 2004 in leasing, management and now a vendor role. She graduated from Real Estate classes in 2007. Patti received her CAM in 2010.
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