What's holding your team back from performing to its full potential? KMA's August Learning Programs can help!
Managing Conflict (AM)
We are naturally hardwired to defer to our fight-or-flight instincts when engaging in conflict. However, in many instances conflict actually offers an opportunity to develop new skills. Participants take the T.K.I. assessment (Thomas-Kilmann Conflict Mode Instrument) to build self-awareness.
This program explores how the five different types of approaching conflict have their own best sets of circumstances for practicing. Managing Conflict also provides an opportunity to explore the CALM model (Clarify, Agree, Listen, Manage), a tool that promotes a thoughtful approach before engaging in conflict conversations.
9:30 – 11:30 AM
The Cohesive Team Advantage (PM)
High levels of employee engagement are positively correlated to team effectiveness, and ultimately the results produced. Research clearly shows that cohesive teams have many common traits, such as being highly innovative, having excellent communications processes, enjoying greater work satisfaction, and much more.
In this program, leaders explore how their behaviors can impact a team's overall performance and effectiveness.
1:00 – 3:00 PM
These classes qualify for CEUs from SHRM.
Cost to attend is $125 per session or $200 for both sessions! If you register more than one person from your organization each additional attendee is only $100 a session.
Can't wait to see you in class!