Summus2011 RM HDI LogoNMSS

Contact:

Carol Sloper
Rocky Mountain Chapter of HDI 
contactmanagement@hdidenver.org 
303-698-8762

When

Thursday March 15, 2012 at 1:00 PM 
to
Thursday March 15, 2012 at 3:00 PM 

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Where

National Multiple Sclerosis Society 
900 S. Broadway
Suite 200
Denver, CO 80209

Street parking is available around the building.  Do not park in the reserved parking next to the building.  Also, there is an open parking lot at the corner of Mississippi and Lincoln - 1 block to the south of the National MS Society office.


Driving Directions 

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Another HDI Event

2010 Conference

HDI 2012 Annual Conference  

          Title Sponsor

http://www.summussoftware.com

Summus

HDI President

Tapping into Internal Motivation

March 15 HDI Rocky Mountain Chapter Meeting

Details: Employee engagement is at the front of mind for most organizations. Research indicates that engaged employees are more productive. A key element of engagement is motivation. Most of us believe the best way to motivate others is with external rewards. Recent research indicates this may not always be the case. In this session we will discuss the recent research and trends around motivation.

  • Identify what motivates you
  • Discuss Daniel Pink’s findings around motivation
  • Evaluate how effective your current strategy is for meeting employees’ needs
  • Determine next steps to creating a more motivating environment for your employees

Speaker: Kathy Stang, Learning and Development Manager

Kathy StangAbout the Speaker:  Kathy Stang has been a part of Summit County’s resort community since 1987. She has worked in many areas of the service industry including mountain operations, food & beverage, hospitality, and retail. Kathy joined the Vail Resorts’ Learning and Development team and in 2000 and is responsible for Keystone and Breckenridge Resorts. She focuses on developing and enhancing job performance through training, coaching, teambuilding, and assessments. Kathy received her M.A. in Speech Communication from the University of Denver, where she also instructed public speaking. Kathy has a passion for “mountain sports,” and competed at a professional level in mountain biking for several years.


Thank you to SUMMUS Software for sponsoring our March meeting. Summus

Local Training Events  train

HDI Rocky Mountain is hosting four upcoming training events!

ITIL Training: Service Desk Metrics with Malcolm Frye
Date/Time: March 22nd from 8am - 3pm
Price: No charge!!
Location: Westerra Credit Untion, Conference Rooms Borrego A and B

Support Center Analyst Certification Training
Dates: June 18th - 19th
Price: $1195 Member / $1295 Non-Member
Location: TBD
More Information / Sign Up

Support Center Manager Certification Training
Dates: June 20th - 22nd
Price: $1695 Member / $1795 Non-Member
Location: TBD
More Information / Sign Up 

HDI Forum Live Roundtable

 

Please join us at the free HDI Forum Live Roundtable! 

Date: Wednesday, March 14, 2012
Time: 1:00 - 4:00 p.m. MST
Location: Marriott Tech Center, Denver, CO
Register:  Register online or by calling 800.248.5667 


This is a great opportunity to learn more about HDI Forums and to connect with senior-level service and support professionals!

More information is available here.