When

Thursday, June 22, 2017 from 6:00 PM to 7:30 PM PDT
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Where

EDFC Office 
205 N. Bush Street, Room 252
Ukiah, CA 95482
 

 
Driving Directions 

Contact

Mary Anne Petrillo 
West Company 
707 964 7571 
info@westcompany.org 
 

How Good are Your Customer Service Skills?-Ukiah 

No matter how confident you may be at selling, delivering customer service that is on point and keeps customers coming back time and again is the goal of every business. During this workshop you will learn how to build loyalty not just a sale

Master effective communications that turns around a difficult situation so everyone wins. Discover valuable techniques to ensure your best customer service carries across all channels; face-to-face, telephone, and social media. This workshop will help you:

  • Make the “right” first impressions
  • Keep your cool with effective communication tools
  • Create a presence on social media that makes an impact
  • Ask for a referral 
  • Discover the power of Thank You

Cost: $35. Call 707 937-7571 to find out if you are eligible for a Free Workshop!