When

Wednesday, March 14, 2018 from 8:00 AM to 12:00 PM PDT
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Where

Phoenix Inn & Suites - Eugene

850 Franklin Blvd.
Eugene, OR 97403

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Contact

Amber Matison
Vigilant
503-620-1710
amberm@vigilant.org

Dealing with Difficult People 2018: Eugene

The way you deal with difficult people can make a situation either better or much worse. Knowing why people become difficult, how to use redirection techniques when dealing with them, how to keep your cool in difficult situations and how to be assertive rather than aggressive—are all essential tools for turning those difficult situations around.

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