340 Albert St., Suite 1720 (Constitution Square)
17th Floor, Tower III
Ottawa, ON K1R 7Y6
In this 1-day workshop, learn how to engage in Gemba walks and in ethnographic observation of work more generally. Observation is tied with visual management tools that make flow and deviations from standards visible. Prerequisite: Introduction to Lean for Government by Alpen Path Solutions Inc. Info: http://alpenpathsolutions.com/training