1903 San Pedro
San Antonio, TX 78212
Once you invest in marketing & sales to get customers, how do you keep them? According to Bain & Company, increasing customer retention by just 5% can boost your profits 25-85%. Successful, profitable retention comes down to a simple yet powerful concept: "Warmth & Competence." Karl Sakas will show how to apply Warmth & Competence to your business.