When

Monday, May 22, 2017 from 1:00 PM to 4:00 PM EDT
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Where

Butler County ESC 
400 N. Erie Blvd. Ste. A
Hamilton, OH 45011  

 
Driving Directions 

Contact

Heather Wells
513-887-5534 
wellsh@bcesc.org 

Presenter

Dan Elliot is the Cooperative Communication Specialist. He provides people with insight and strategies for understanding themselves and others as a way of communicating more clearly, improving relationships, and coping with stress.

Dan has traveled across the United States and internationally, working with agencies and businesses of all sizes, focusing on the areas of congruent communication, interpersonal safety, and customer service. He is a member of the National Speakers Association and the American Society for Training & Development.

Check out his website here. 

 

 

Listening Skills and Building Rapport Workshop

When it comes to communication, there’s a significant difference between hearing and listening. Hearing is a biological function; listening is a mental process and learned skill. Listening plays an important part of a workday. In addition to gathering information, it is a means to connection, cooperation, and rapport. 

This workshop will provide participants with skills and techniques that can increase their ability to listen more deeply and let clients feel more comfortable in communicating and sharing. 

Objectives:
• Increase skills in reading body language and the use of words and voice.
• Increase skills to recognize deeper meanings when others are sharing.
• Increase skills in communication that increase cooperation. 


CEUs: 2.75 Social Work CEUs are provided by the Butler County Educational Service Center approved & awarded by the Ohio Counselor, Social Worker, & MFT Board Approval RSX050901.

Cost: $25.00 per participant payable via check, purchase order, or credit card. (Limited scholarships available)

Training is limited to 40 participants