To participate in a live webinar, at the scheduled date and time, click on the GoToWebinar link provided in your confirmation emails. Or, you can go to your registration in My Account, from Registration page , click on the webinar you have registered.
All of our webinars are available in live and recorded formats. If the scheduled date and time work with your schedule, you can join us live. If not, the recording will be available 24-48 hours after the live event. If you purchase the live version and are unable to make the event, contact us and we can switch your enrollment to the recording.
For information about the methods of payment we accept, please review our fees page.
A registration fee for a webinar entitles you to webinar access by one computer. We encourage you to gather with colleagues to watch the webinar together in a conference room and do not charge per person under the following conditions:
An unlimited number of participants can view a webinar together, but each registration is limited to a single login. To document participation for a group, access the Record of Attendence form located under the Certificate link within the activity.
Select a webinar from the course catalog and complete checkout. Once you have purchased the webinar, you can access it at any time under “My Account” section.
To begin a webinar, click the "Take Course" button and review the instructions on your screen. As you progress through the course material, you will be prompted to complete a brief course evaluation in order to obtain your attendance certificate. This certificate will be accessible on the left-hand navigation menu within the course. For more information on continuing education and certificates, see the Attendance Record FAQs.
No, you do not need to complete recorded webinars in a single sitting; you can review the course material at your own speed any time before the course expiration date. However, if you are in the middle of a webinar and hit pause, then log out, our system will not save your exact location in the recorded video.
If you register for a webinar in advance, you will receive reminder emails leading up to the day of the live webinar. These emails will include the time, date, and a direct link to the webinar session.
Yes and no. When you purchase the recorded version of a webinar, you are purchasing access to it for a set period of time, but you can watch it as many times as you like during that time. Depending on the webinar, you will have 90 - 180 days of access (older webinars are set to 90 days, newer webinars now have a longer access period). The length of time will be listed on the course page and in your confirmation email; it will run from the date of purchase or the date of the webinar, whichever is later. If you purchase both the live and recorded versions of a webinar, the access period for the recording will not begin until the live webinar runs. If your access period ends and you need more time to view the webinar(s), contact us.
Once posted to your account, you can view anytime on-demand during the access period identified in your purchase confirmation and in your account. We typically retire our webinars after a year or two, but we may archive materials sooner if there are major legal changes that impact the substantive content of the webinar.