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Caring for Customers 

Course Overview

This 4-hour training is designed to help service providers develop skills for delivering friendly, attentive service that demonstrates interest in and care for customers on a human level.

Topics

  • Purpose of Stellar Service
  • Customer Loyalty
  • Three Dimensions of Service
  • Key Service Qualities

February 24 (Wednesday)
8 am - 12pm 

Non Member   $135
Member           $110 

Where

Black River Technical College / GCITC 
P.O. Box 1565
1 Black River Drive
Paragould, AR 72451
 

 
Driving Directions 

Registration Payment

Register Now!

If you are a GCITC member company, please be aware that this registration commits your company to pay for the class whether your employees attend or not.  After the class, you will receive an invoice from GCITC.

For non-members, the online registration system does not accept credit card or paypal payments at this time, so please be sure to mail your check made payable to BRTC/GCITC within a few days after registration, as you will not be officially registered until we receive your payment for the class.

Questions Contact

Crystal Clemmer
(870) 239 - 0969 ext 5214
crystalc@blackrivertech.edu 

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