Conversations with Carmen... A Monthly Webinar 

When

Friday, September 15, 2017 from 1:00 PM to 2:00 PM CDT


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Where

Your conference room or computer!
Access information and web invitation will be sent to you prior to the webinar.

 

REGISTER NOW, WATCH LATER

YOU WANT TO ATTEND THIS SHOW, BUT JUST CAN'T MAKE IT?  YOU DON'T HAVE TO MISS OUT. REGISTER NOW FOR ACCESS TO THE RECORDING AT YOUR CONVENIENCE AFTER THE LIVE BROADCAST. 

Contact

Marsha Poulsen
Action Pact
marsha.poulsen@actionpact.com
414-258-3649


Carmen Bowman is  owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator.  Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner.

Carmen co-developed the Artifacts of Culture Change measurement tool and is the author of several Action Pact workbooks.

 

 

 

 

 

 


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   Join our own culture change pundit Carmen Bowman, MHS, on her monthly web talk show. Actually, it's better than a talk show because you too can join the conversation by asking questions of Carmen and her guests. Carmen's smart look at culture change focuses on a wide variety of topics. She brings an insider's view of regulations, and reports on little changes happening in government, in attitude, in practice. Each month she will share culture change news and updates, amusing and heartwarming stories, and interview a guest on a relevant and timely topic.

TOPIC FOR SEPTEMBER 15, 2017:

   What Living like a Resident Can Teach LTC Staff -

The Power of Empathy to Transform Care

FEATURING OUR GUEST:

Leslie Pedtke, LNHA

Educator for Quality Improvement, King Management. Co.

and Host Carmen Bowman

What happens when real caregivers become “real” residents?  How will their experiences change how they think about being a resident?  How will the care they provide to residents change in the future?

Through the Looking Glass is an experience developed at Aviston Countryside Manor in IL.  Staff members move into the nursing home, live the role of real diagnoses and accept daily “challenges” residents experience every day.

From learning the importance of communicating more with residents to encouraging meaning and purpose, the resulting insights of these caregivers sensitized other staff members – new and veteran – to practical and effective ways to immediately improve daily care and life for residents. 

Hear the incredible outcomes such as the now required Elder Shadowing - all newly hired staff live with a resident for 24 hours before they are able to begin their new job - the Resident Hiring Committee and Pedkte's new book with the same title.
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Carmen's webinars are usually held the third Friday of each month except December, and run about an hour.  

Registration Fee: $99 per site/per show

Fit as many as you can around your computer monitor, or project it on the wall and fill a room.

 -- YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY THROUGH PAYPAL.  YOU MAY USE YOUR CREDIT CARD. --

Register Here

YOUR REGISTRATION WILL ALLOW YOU TO JOIN THE LIVE BROADCAST AND/OR VIEW IT LATER AT YOUR CONVENIENCE.