Registration Fees: $1,895 per attendee
The workshop fee includes all materials, breakfast for two days, lunch for two days, and dinner on the first night. Attendees are responsible for all of their travel costs and arrangements.
Get out of your office and immerse yourself in a highly interactive two days in beautiful downtown Boston. Learn leading-edge approaches to customer experience (CX) management by experiencing real-world venues and applying frameworks that you can use to transform your organization.
This workshop is ideal for executives as well as individual contributors who are responsible for improving CX and are looking for a more practical, disciplined approach to use within their organization.
Who should attend?
This workshop is ideal for executives as well as individual contributors who are responsible for improving customer experience and are looking for a more practical, disciplined approach to use within their organization.
Why should you attend?
What will you learn?
Fees: $1,895
The workshop fee includes all materials, breakfast for two days, lunch for two days, and dinner on the first night. Attendees are responsible for all of their travel costs and arrangements.
Register soon -- space is limited!
We understand that plans change, so we want to give you as much flexibility as possible. But we also want to make sure that we are prepared for the right number of attendees. So we've developed this cancellation policy:
You can sign up on this site by using a credit card for payment. If you would like to pay via check or have Temkin Group invoice your company, then download and complete this form and either fax it to (617) 663-6124 or email it to workshops@temkingroup.com.
We've blocked a limited number of rooms at the Hilton Boston Back Bay. Use this link to reserve rooms in our block or contact the hotel directly at 617-236-1100 and mention our block "TEMNOV."
Here's how the hotel is described on its website:
With a unique glass building that offers stunning panoramic views of the Boston skyline, Hilton Back Bay hotel is the perfect setting for world-class shopping, dining, business meetings and events. Our hotel offers 15 meeting rooms with over 15,000 sq. ft. of meeting and event space and is across the street from Hynes Convention Center. Looking to see a Boston Red Sox game? We are located within walking distance of Fenway Park.
Temkin Group is a leading customer experience (CX) research, consulting, and training firm. We help many of the world’s largest brands lead their transformational journeys towards customer-centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners. Our team combines CX thought leadership with a deep understanding of the dynamics of organizations to accelerate results. Rather than layering on cosmetic changes, we help companies embed practices within their culture and operating processes.