When

Saturday, October 22, 2016 from 9:00 AM to 1:00 PM PDT
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Where

La Quinta Inn

3 Centerpointe Dr.
La Palma, CA 90623

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Contact

Mary Putterman
Automotive Service Councils of California
916-924-9054
mputterman@amgroup.us

ESI Seminar: Sales and the Customer Experience

From ESi: "What do the best facilities sell? Parts, Labor? NO! They sell the experience! In this class we’ll talk about what makes your facility really different. We all sell the best parts, and we all sell labor with a labor rate that is relatively close given the demographics of the area. In this class we will teach you how to make the customer e

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