Where
Area Agency on Aging2131 Park Avenue West
Hawkins Corner, Suite 300
Ontario, OH 44906
Driving Directions
Supervising Conflictive Supervisees
Description
It would be nice if all employees were compliant, reliable, honest, and sought the best interest of the company and those we serve. We all know that is not always the case. None of us are perfect and even the best employee has bad days on occasion. The reality is most of the people we supervise are easy to work with and lead. Most want to succeed and make a positive contribution to the team. But what about those who resist authority, can't be counted on, or disagree with seemingly everything? In this workshop, participants will gain an understanding of what motivates a person to be conflictual. We will explore seeing things from that person's perspective and consider skills to help improve those relationships for the best interest of all involved.
Objectives
* Increase understanding of what motivates a person to be conflictual
* Explore seeing things from an employee's perspective
* Consider skills to help improve conflicted relationships for the best interest of all involved
Presenter - Thomas O'Reilly
Thomas works with Lakeshore Educational & Counseling Services as a presenter and a Mental Health and AoD Therapist. He has a BS in Business Administration and an MS in Marriage and Family Therapy. Thomas is also a Licensed Professional Clinical Counselor. He is the President of A Better Way which provides Drug-Free Safety Training to companies.
Continuing Education
Lakeshore Educational & Counseling Services L.L.C. is an approved provider for the State of Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. This program has been approved for social workers (Provider #RSX060601) and counselors (Provider #RCX030701) for 3.0 clock hours. The Ohio Nursing Board accepts programs approved by another state regulatory board. BELTSS approved #045-L-17.
Registration and Refunds
The deadline for registration is September 6, 2017. Registration is not complete without payment or invoice information. Late registrations are accepted if space is available and will include a $10 late fee. A refund will be made ONLY for cancellations received five working days prior to the training. If cancellation is received less than five working days prior to the training, a credit can be issued for use at another training within the next year. If notice of cancellation is not received before the date of the training, no refund will be issued. PLEASE NOTE: No shows will be charged the full registration fee.