When

Thursday, December 14, 2017 from 9:30 AM to 2:30 PM EST
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Where

Denholm Building 
484 Main Street, 3rd Floor United Way Conf. Room
Worcester, MA 01608
 

 
Driving Directions 

Contact

Jess Benedetto 
Massachusetts Association for Community Action (MASSCAP) 
 
jessbenedetto@masscap.org 
 

Conducting Workplace Investigations

Cost: $100 (morning coffee and lunch provided)

Target Audience: Human resources and leadership staff

Don't miss this unique training experience for human resources and other professionals who are responsible for conducting internal investigations into allegations of discriminatory harassment, bullying, workplace violence, retaliation, and/or disability discrimination. Using interactive exercises and drawing on years of practical experience, our trainer will provide a step-by-step workplace investigation process that can be applied to all types of investigations, packed with practical tools, tips, and techniques to improve your investigative skills - and boost your confidence in handling sensitive and complex employee issues. As a result of this training, participants will learn to:

 

  • Triage complaints and allegations quickly and expertly
  • Get to the truth with any witness
  • Use non-verbal strategies and mindfulness during interviews
  • Plan and message investigations with potential witnesses
  • Organize notes and establish findings and recommendations
  • Draft a fact-finding report

 

Presenter: Jean Haertl, CEO, Safety and Respect at Work, has nearly 25 years of experience in both the public and private sectors as a leader and innovator in the prevention of domestic violence, bullying, workplace violence, and discriminatory harassment. As the Director of Workplace Violence and Domestic Violence Prevention for the Commonwealth of Massachusetts for more than a decade, Jean developed programs and policies for numerous state agencies and universities.