Where
Worcester Community Action CouncilDenholm Building
484 Main Street, 2nd Floor Board Room
Worcester, MA 01608
Driving Directions
Contact
Jess BenedettoMassachusetts Association for Community Action (MASSCAP)
jessbenedetto@masscap.org
Working to Ensure a Safe and Respectful Workplace: Workplace Violence Prevention and Code of Conduct Best Practices
Cost: $75
Target Audience: Managers and staff at all levels, human resources staff
Learn how to effectively identify, respond to, and report a wide range of violent, aggressive, and unprofessional behaviors in the workplace. This training will provide a comprehensive overview of cutting edge information and strategies designed to minimize potential workplace violence and aggressive behaviors perpetrated by an employee or customer. We’ll cover OSHA’s new standards for reporting and responding to workplace violence as well as the unique roles of management and staff in minimizing risks. As a result of this training, participants will be able to:
- Recognize and distinguish between a range of unprofessional, violent, and aggressive behaviors, and warning signs of violence
- Understand Fed-OSHA Health Care/ASIS/SHRM standards for violence reporting and response
- Implement workplace strategies to encourage reporting of acts of violence, bullying and unprofessional behaviors
- Recognize behaviors exhibited by potentially aggressive or violent staff and clients
- Effectively record and respond to reports/complaints (managers)
- Understand considerations involved with active shooters in the workplace
- Utilize de-escalation and communication strategies
- Learn professional boundaries including proper use of social media in the workplace
- Effectively utilize safety measures when responding to emergencies
- Review and understand relevant current laws
- Identify local resources to assist in referrals for victims of violence and bullying
Presenter: Jean Haertl, CEO, Safety and Respect at Work
Cost: Free
Target Audience: Program directors, asset development staff
Join the MASSCAP Asset Development Round-table for a special presentation by the SeedMA program on Children's Savings Accounts and learn about exciting initiatives happening around the state.
Over 1.3 million American children born each year – and more than half of minority children – are born into families with negligible savings to invest in their futures. Children’s Savings Accounts (CSAs) have the potential to expand educational and economic opportunity for low- and moderate-income families. Research indicates that low- and moderate-income children with college savings of just $500 or less are three times more likely to enroll in college and four times more likely to graduate! Moreover, family ownership of assets can give children a transformative sense of possibility and hope for the future.