Information Technology for Small Business 

Small business owners have many options to choose from when it comes to CRM and Project Management tools. In this class, two experts will cover the range of software options available to help business owners keep track of their customers, prospects, and projects. 

We'll cover:

• What to look for in a CRM and Project Management Solution
• An overview of our favorite CRM and Project Management tools
• Strategies for staying in touch with customers and prospects
• Tips for measuring the effectiveness of your marketing and sales efforts
• Ways to use your CRM to automate simple marketing tasks and save time
• How the right Project Management tool can help you measure efficiency and profitability
• Integrating your business applications to achieve a cohesive workflow

Facilitator:

Jim Alles
Chief executive with e-commerce background and experience; expertise in computer systems and software programs, and web design, specifically for increasing revenues. A SCORE NYC Mentor, Jim has many SCORE clients involving websites and e-commerce.

Instructors:

Jason Etter A known leader in the partnering cloud ecosystem, expert in facilitating enterprise cloud deployments and hands-on customer-facing approach.

Michael Spadaro Founder and CEO of Profound Cloud, an award-winning IT consulting firm that helps businesses save time and money using innovative technologies, with a background that spans from software development to theatrical design. Expert in technology, productivity, and entrepreneurship. 

Workshop Fees: Online registration $59, walk-ins $69
There is a $10 discount on all Student and SEAP registrations 
(valid ID must be presented at the door).