Arrangements Chair
American Society of Quality
asq0613@gmail.com
The ASQ Silicon Valley Chapter's Dinner Forum is used to promote learning on diverse topics related to Quality. The forum is held at the Biltmore Hotel in Santa Clara, in a relaxed setting conducive to networking and exchange with fellow professionals.
Speaker Topic: The Customer Experience
Does the Customer Experience really matter? Is Customer’s First more than a nice catch-phrase, good business sense, or the path to spiritual enlightenment?
This interactive session will explore the power of getting the experience right, the costs of failure, and discussion about each of our roles in crushing it.
Speaker: Mr. Scott Shute
Biography:
Meeting agenda:
Registration- a three part process:1) having a meal? and 2) select meal if you are having one 3) pay for the meal via PayPal
Note: Advance registration ends at midnight Monday October 14
E-mail questions regarding dinner meetings to:
programs@asq-silicon-valley.org
The ASQ Silicon Valley Leadership Team hopes to see you all at our dinner meeting!