When
Session 1 (PI): January 6, 2021
Session 1 (PII): January 7, 2021
Session 2 (PI): January 13, 2021
Session 2 (PII): January 14, 2021
Session 3 (PI): January 20, 2021
Session 3 (PII): January 21, 2021
Session 4 (PI): January 27, 2021
Session 4 (PII): January 28, 2021
Sessions begin promptly at 9 a.m., and end approximately at 12 p.m.
More Information
If you need assistance in logging in, please contact the POOL/PACT HR office at 775-887-2240.
POOL/PACT HR Attendance Policy
Certificate Programs: Participation in all originally scheduled sessions of multi-day certificate programs is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than one hour of the program will not be eligible to receive the certificate until all sessions are completed in their entirety.
Essential Management Skills in the Public- Sector Certificate Program (Winter 2021)
ONLINE VERSION
Eight half-day sessions
This program has been developed specifically for managers and supervisors to assist them in learning to build credibility through effective communication, time management, and performance management skills. Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively. This is an invaluable opportunity for participants to learn proven techniques to make them effective leaders in their organizations.
Participants will need to be available to attend all eight half-day sessions. Completion of all sessions is required to earn a certificate. Participants will receive information about how to login to an online learning portal containing comprehensive information that can be used during and after the course.
Who Should Attend?
Anyone who is currently in a management/supervisory role or will be promoted to a management/supervisory role within three months of completion of the program.
Note: If not currently in or imminently going into a management/supervisory role, POOL/PACT HR's one-day training, "So, You Want to be a Supervisor?" may be a more appropriate class.
Program Agenda
Session 1 (Part I and Part II):
The Foundation of Effective Management
- Communication Styles
- Leadership Styles
- Time Management
- Meeting Management
Session 2 (Part I and Part II):
Be Part of Organizational Effectiveness
- Ethics
- Buddy to Boss
- Review of the Nine Legal Landmines
- Job Descriptions
- Discrimination/Harassment
- Drugs & Alcohol in the Workplace
- Employee Assistance Program
- Workers' Compensation
Session 3 (Part I and Part II):
Preparing to Effectively Manage Others
- Identify benefits prescribed by ADA and FMLA
- Interaction between ADA, FMLA, and Workers' Compensation
- FLSA Basics
- Recruitment Plans
- Job Announcements
- Conducting Interviews
- Background Checks
- Essential Components of Job Offer Letters
Session 4 (Part I and Part II):
Managing & Leading Others to Success
- Documentation
- Setting Expectations
- Monitoring/Coaching
- Evaluating Performance
- Steps of Coaching & Progressive Discipline
- Change Management
- Conflict Management
