When
Session 1-Wednesday, March 11, 2020
Session 2–Thursday, March 12, 2020
Session 3–Wednesday, March 25, 2020
Session 4–Thursday, March 26, 2020
Sessions begin promptly at 9 a.m., and end approximately at 4 p.m.
Where
POOL/PACT Building201 South Roop Street
Second Floor Conference Room
Carson City, NV 89701
Driving Directions
More Information
If you need a special accommodation to participate in this workshop, please contact the POOL/PACT HR office at 775-887-2240. Please allow sufficient time to arrange for the accommodation.
POOL/PACT Risk Management Grants are available for travel and meal expenses to defray costs for members who would attend this training if not for budget constraints.
POOL/PACT HR Attendance Policy
Certificate Programs: Participation in all originally scheduled sessions of multi-day certificate programs is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the program will not be eligible to receive the certificate until all sessions are completed in their entirety.
Essential Management Skills in the Public- Sector Certificate Program
Carson City
This four-session program has been developed specifically for managers and supervisors to assist them in learning to build credibility through effective communication, time management, and performance management skills. Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively. This is an invaluable opportunity for participants to learn proven techniques to make them effective leaders in their organizations.
Participants will need to be available to attend all four sessions. Completion of all four sessions is required to earn a certificate. Participants will receive a comprehensive training manual that can be used as a reference after the course.
Who Should Attend?
Anyone who is currently in a management/supervisory role or will be promoted to a management/supervisory role within three months of completion of the program.
Note: If not currently in or imminently going into a management/supervisory role, POOL/PACT HR's one-day training "So, You Want to be a Supervisor?" may be a more appropriate class.
Program Agenda
Session 1: The Foundation of Effective Management
- Communication Styles
- Leadership Styles
- Time Management
- Meeting Management
Session 2: Be Part of Organizational Effectiveness
- Ethics
- Buddy to Boss
- Review of the Nine Legal Landmines
- Job Descriptions
- Discrimination/Harassment
- Drugs & Alcohol in the Workplace
- Employee Assistance Program
- Workers' Compensation
Session 3: Preparing to Effectively Manage Others
- Identify benefits prescribed by ADA and FMLA
- Interaction between ADA, FMLA, and Workers' Compensation
- FLSA Basics
- Recruitment Plans
- Job Announcements
- Conducting Interviews
- Background Checks
- Essential Components of Job Offer Letters
Session 4: Managing & Leading Others to Success
- Documentation
- Setting Expectations
- Monitoring/Coaching
- Evaluating Performance
- Steps of Coaching & Progressive Discipline
- Change Management
- Conflict Management
By registering for this course, you are committing to attend all four sessions of this program.