When
Sessions begin promptly at 8 a.m., and end approximately at 3 p.m.
Session 1-Wednesday, July 10, 2019
Session 2–Thursday, July 11, 2019
Session 3–Wednesday, July 24, 2019
Session 4–Thursday, July 25, 2019
More Information
POOL/PACT Human Resources Attendance Policy - Certificate Programs: Participation in all originally scheduled sessions of multi-day certificate programs is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the program will not be eligible to receive the certificate.
If a reasonable accommodation for this training is needed, please contact the POOL/PACT HR office at 775-887-2240. Please allow sufficient time to arrange for the accommodation.
POOL/PACT Risk Management Grants are available for travel and meal expenses to defray costs for members who would attend this training if not for budget constraints.
Essential Management Skills in the Public- Sector Certificate Program
Pahrump
This four-session program has been created to assist supervisors and managers in learning to build credibility through effective communication, time management, and performance management skills. This workshop-based program is an invaluable opportunity for participants to learn proven techniques to make them more effective leaders in their organizations. Participants will need to be available to attend all four sessions. Completion of all four sessions is required to earn a certificate.
Participants will receive a comprehensive training manual that can be used as a reference after the course.
This course is limited to 24 seats; registration will be based on a first-come, first-served basis.
Who Should Attend?
This program has been developed for anyone who is currently in a management role or has been recently promoted. Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively.
Program Agenda
The Foundation of Effective Management
- Communication Styles
- Leadership Styles
- Time Management
- Meeting Management
- Ethics
- Buddy to Boss
- Decision Making
- Delegation
Managing Legal Landmines
- Review of the Nine Legal Landmines
- Job Descriptions
- Discrimination/Harassment
- Workers' Compensation
- Drugs & Alcohol in the Workplace
- Employee Assistance Program (EAP)
Managing Others (Hiring)
- Recruitment Plans
- Job Announcements
- Screening
- Pre-Employment Testing
- Preparing for Interviews
- Conducting Interviews
- Background Checks
- Job Offers
- New Employee Orientation
Managing Others (Performance Management)
- Documentation
- Setting Expectations
- Monitoring/Coaching
- Reinforcement/Recognition
- Evaluating Performance
- Discipline Documentation
- Due Process
- Termination
- Change Management
- Conflict Management