Essential Management Skills in the Public- Sector Certificate Program

Carson City

This four-session program has been created to assist supervisors and managers in learning to build credibility through effective communication, time management, and performance management skills.  This workshop-based program is an invaluable opportunity for participants to learn proven techniques to make them more effective leaders in their organizations.  Participants will need to be available to attend all four sessions.  Completion of all four sessions is required to earn a certificate.  

Participants will receive a comprehensive training manual that can be used as a reference after the course. 

This course is limited to 24 seats; registration will be based on a first-come, first-served basis.

Who Should Attend?

This program has been developed for anyone who is currently in a management role or has been recently promoted.  Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively.

Program Agenda

 The Foundation of Effective Management

• Communication Styles
• Leadership Styles
• Time Management
• Meeting Management
• Ethics
• Buddy to Boss
• Decision Making
• Delegation

Managing Legal Landmines

• Review of the Nine Legal Landmines
• Job Descriptions
• Discrimination/Harassment
• Workers' Compensation
• Drugs & Alcohol in the Workplace
• Employee Assistance Program (EAP)

Managing Others (Hiring)

• Recruitment Plans
• Job Announcements
• Screening
• Pre-Employment Testing
• Preparing for Interviews
• Conducting Interviews
• Background Checks
• Job Offers
• New Employee Orientation

Managing Others (Performance Management)

• Documentation
• Setting Expectations
• Monitoring/Coaching
• Reinforcement/Recognition
• Evaluating Performance
• Discipline Documentation
• Due Process
• Termination
• Change Management
• Conflict Management

Register Now!