Join us in Palm Springs, California from November 6th-8th 2019 at the fabulous Parker Palm Springs Hotel!

As noted in National Geographic Magazine 2017:Round out your global journey by heading for some R&R in Southern California’s exuberant Palm Springs. The Coachella Valley’s collection of mid-century modern architecture is a throwback to an era of toreador pants and Strontium-90, but it’s also an expression of an unbounded, optimistic time when jets would zip us everywhere and travel knew no limits. Park at the Parker, a glamorous 1950s-era hotel that just underwent a brilliant facelift by interior designer Jonathan Adler, who injected luxe materials and eccentric design elements (spot the seven-foot-tall bronze banana sculpture on the main lawn). Embark on a tour of ritzy homes, including Frank Sinatra’s dazzling digs. On this new grand tour, you did it your way. Head home happy. 

Ondine is keeping her theme in 2019 of using The Leading Hotels of The World brand to celebrate 15 years in business. Luxury boutique hotel accommodations at a fraction of the regular rates!

About The School:

The School of Credit Card Program Management (SCCPM), founded by Ondine Irving of GoCUCards.org is the original source of credit card education for credit unions to learn how to effectively manage and operate the "perceived" complexities of credit card program management.

Value of Ondine's Service:

In order to become profitable, credit unions must have a well-managed program. Since 2008, The School of Credit Card Program Management (SCCPM), has taught all levels of employees; from Board Members to CEOs to Card Program Managers and employees of all levels from lending, operations and finance. Ondine teaches how to manage and run a truly profitable and successful program:

• Increase income and reduce expenses
• Improve operational efficiencies
• Implementing marketing tactics based on analytics
• Understanding and measuring the true meaningful card metrics

SCCPM shows credits unions how a credit card program can be successful without gouging members with unneccesary fees and high interest rates. Our schools will show a credit union how to identify cost savings to pass along to the members while actually reducing many cardholder fees.

Each attendee will receive Ondine's newest 2019 training manual, "Cardiology"- a 250 page training guide for the class and for future reference..

Key Topics Covered:

• Effective Credit Card Portfolio Analysis tracking (utilizing Ondine's patented spreadsheet)
• Credit Line Management
• Open Discussions with Credit Card Processors
• Product Offering Design
• Income Audits
• Expense Audits
• RFP Management
• Competitive Loyalty Programs
• Compliance/Disclosures
• Understanding Processor Pricing
• Credit Line Management
• Organizational Structure
• Marketing Strategies
• Expense Reduction and Processor Invoice Reviews

About Ondine Irving and GoCUCards:

GoCUCards is the credit union industry pioneer for credit card program management. Since 2003, founder and credit card expert Ondine Irving is the leading program advocate for credit unions nationwide. Educating over 2,000 credit union employees, (including card processor employees) and working with over 800 credit unions nationally, credit unions can access unbiased information to support the financial, operational and marketing aspects of the credit card portfolio performance.

In addition to the School of Credit Card Program Management, GoCUCards offers Credit Card Portfolio Evaluations, an online member forum, on-site consulting and webcasts to support both credit unions and consumers.