Where
Wyndham Grand Chicago Riverfront
71 Wacker Drive
Chicago, Illinois 60601 
- BEST Meeting room in Chicago- Penthouse with floor to ceiling windows and 360 degree view of the city
- Larger guest rooms than average room in Chicago starting at 430 Square Feet
- Complimentaty Keurig coffee maker and bottled water in each guest room
- Compliementary basic wireless internet in every guest room
- Views of Chicago River and City
- Standard Room Rates: $259 Per Night
- Rates will be available 3 days before and after event, subject to availability
- Check in Time: 3:00pm
- Check Out Time: 12:00pm
Hotel Reservation Deadline: 5/1/2018
Click Here To Make Room Reservations
or
Call 1-800-WYNDHAM and refer to School of Credit Card Program Management and your date of arrival.
Tuition
Satisfaction guaranteed–if not 100% satisfied, tuition will be reimbursed.
- One Attendee: $1,245
- GoCUCard Member Forum Members: $1,095
Cancellation Policy
- Within 2 weeks of event, registration can be transferred to another session
- 50% Cancellation Fee Once Registered
Thanks to our SIGNATURE Sponsors
Each will be onsite at the session!
Chicago, Illinois
May 21st-23rd, 2018
Come join us for Springtime in Chicago for two and half days of credit card program education, innovation and motivation you won't find anywhere else!
2018 Topics
- NEW: Credit Line Increase Criteria
- NEW: Reissue Criteria
- Effective Credit Card Portfolio Analysis
- Open Discussions with Card Processors and Loyalty Providers
- Understanding Card Programs Impact on Credit Union Financials
- Rate Discussions
- Card Program Revenue Audits
- RFP Management 101
- Disclsoures and Terms
- Expense Control
- Processor Invoice Reviews
- Understanding Processor Pricing
- Best Practices in Marketing, Analysis and Operations
- Workshops utilizing YOUR data
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We will also have representatives on hand from CO-OP FS, FIS, Vantiv, CSCU, FiServ, Member Access Pacific, and PSCU.
VISA will be on hand to disuss brand support.
Strategic Resource Management will be available to discuss RFPs and Debit Program Analysis.
We will also have independent Loyalty Program Providers including Augeo Marketing to discuss best practices in reward programs and how credit unions can be more effective and reduce loyalty program expenses.
And as always, Ondine will share with you the best practices of Credit Card Program Management- as she has been teaching credit unions since 2003!
Best Practices: Credit Card Program Management
- What You Should and Should Not Be Doing With Your Card Program in the Current Economic Environment
- What the "Best Run" Credit Card Programs Have In Common
- Is Your Program Designed to Compete?
- How to Sustain Manageable and Consistent Growth in 2018
- What is the Best Program Structure for YOUR Members?
- What Are the Most Effective Marketing Programs?
- What Does Your Portfolio Really Need (and not what your processor wants to sell you?)
- Success and Failures with Reward Programs
Expense Management
- The anatomy of a credit card processor invoice
- Learn the secrets other credit unions use to reduce expenses
- Are you paying too much for your card processing?
- Common oversights that cost money
- Gain a thorough understanding of processing expenses and your processor invoice
Workshop
- Bring Your Processor Reports and Invoices and we will review in class- COOP, CSCU, FiServ, PSCU, VANTIV, FIS (this session is focused on Full Service platforms only and is not relevant to Pass Through or In House processing)
- Learn effective ways to measure your portfolio performance and why your processor anaylses do not tell the entire story
- Creating your own analysis to to determine your portfolios specific needs (and not what your processor wants to sell you)
- Learn the best use and understanding of processor management reports
- Best practices in credit card website pages
- What are the true most effective credit card marketing programs? The ones that don't cost an arm and a leg!
If you have additional questions or would like a more detailed agenda, call 1-866-602-9777 or email ondine@GoCUCards
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Food, Food and More Food...and Provided by Our Sponsors.
- Breakfast Included Each Morning
- Lunches Provided Each Day of Meeting
- Morning and afternoon refreshments will be served
- Cocktail reception will be held Monday evening and is sponsored by PSCU!
