A Dynamic Interactive Customer Service Seminar
Deliver Exceptional Customer Service; Put the WOW in your customer relationships and keep them for life!
A dynamic seminar that’s a must-attend for everyone who communicates with customers.
Facilitated by New York's premiere business consultant and coach, Mr. Joel Klein, CPBC. President and Founder of IMBC (Immediate Marketing & Business Consulting) who has already successfully consulted and coached over 1000 business owners and entrepreneurs, has thousands of readers and followers and has inspired business, marketing and success movements in various communities.
The principles of conscientious, personalized customer service in this program will give you:
-The edge on your competitors, the insight to win new clients, and the practical know-how to keep them coming back indefinitely
-To customize the relationship, to strengthen loyalty, and to always keep them satisfied!
Who should attend:
Retail Store owners, Service business owners, Customer service representatives, sales professionals, sales and customer service supervisors and managers, marketing professionals and managers, front line workers — anyone and everyone who comes in contact with customers!